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Client Code Modification Policy

Policy on the modification of client codes — when a modification is permitted, the approval required, and the records maintained.

Policy on Client Code Modifications

  1. The modification to the client code is to be done only in exceptional cases and not as a routine one.
  2. The reason for modification has to be ascertained and analyzed and genuineness is to be established and also its impact on the clients should be studied before the modification. If voice recording is in practice, the same should be studied.
  3. Normally as a principle, other than for punching errors, no modification to the client codes is allowed.
  4. Therefore it is imperative that the issue should be reported to the compliance officer / partner and only with his approval, the modification should be carried after being satisfied that it is genuine, the same is required to be done to protect the interests of the client.
  5. Hence the facility to modify the client codes should be available only at the Corporate Manager level and should not be given to the branches / franchise / sub-brokers.

Details About Genuine Error

The following trades that can be modified / allowed to modify, shall be treated as genuine error and transferred to Error Account.

  1. Punching error / typing error of client codes due to any genuine error or mistake in order entry, while punching the order, by any of dealer.
  2. Trade entered for wrong client due to any miscommunication from the client / authorized representative of the client.
  3. Client code/name and modified client code/name are similar to each other but such Modifications are not repetitive.
  4. Family Code (spouse, dependent parents, dependent children and HUF)

Training, Records and Error Account

  1. Training programme should be conducted to all the Dealers and they should be explained how code modifications can be misused and what steps should be taken to avoid the same. It also should be explained that code modifications should not be encouraged to the clients except for cases like ‘punching errors’ / ‘typing errors’.
  2. A register is to be maintained for recording all the code modifications with details like error code, correct code, scrip name quantity, client name, the name of the dealer who punched the code, the explanation of the dealer / Branch Manager, the ‘analysis / study’ of the compliance officer and his approval / disapproval for modification.
  3. Also a separate error account is to be opened named as VIMAL & SONS — ERROR A/C to transfer the trades in dispute and square them off later on.

Signed: For Vimal & Sons — Partner

Compliance Officer: Neelakshi Kshemkalyani — neelakshik@vimalandsons.com

Last reviewed: April 2026.