FREQUENTLY ASKED QUESTIONS

What is the procedure to return a product, if I don’t like it ?

you can return the product , if product is not deliver. If  you don’t like it, then you can return it but can’t get refund. You should order another product from our website.

Are my credit card number / bank account number secure ?

Credit card details are accepted through SSL protocol. Scripts capable of processing credit card transactions securely power all the transactions. This ensures that the information is encrypted before being transmitted.

Can I pay using bank transfer? Where do I get details of your bank account ?

Yes, you can pay through bank transfer. You would receive an email as soon as you choose pay by bank transfer as your option of payment.

How do I know that you have received my payments ?

You would receive an email confirmation that we have received your payments along with your order number.

Can I pay using my Debit card ?

Yes, we accept all major debit cards.

Is there any kind of Import Duty / Vat / Custom Tax on receiving products ?

Yes there may be Import Duty / Vat / Custom Tax and must be paid directly by you. Since these are not in our control and not even included in ordering process, Government may charge you there on receiving goods.

Do the shipping charges vary from country to country ?

Yes, shipping charges, they vary from area to area. You can determine the exact shipping cost to your area while placing an order.

What product range will be offered at Vimalsons Sarees ?

Well, we have an exclusive & largest collection of women ethnic wear, right from designer sarees to salwar suits with vibrant color, patterns, and styles and from traditional kurtis to mesmerizing Bridal wear. We are known for our world famous sarees collection.

How long will it take for my order to reach me ?

We take 4-5 business days for processing of your order. We will inform you immediately just in case we require more time for a particular item.

How can I place an order ?

First of all, you have to create an account in order to get an access to the members’ login area. Afterwards, you can order, view, track any of your favourite items displayed on website.

How do I know the current status of my order ?

The updates are given for the orders by us at the time of orders getting in process.

How I know that I have made the order on your website ?

After placing the order, you will get order confirmation email with order no. By this way you can trace out that you have made the order on our website.